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Related Keywords
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Web Help Desk is an affordable and intuitive web based help desk software, including: Incident Management - Asset Management - Two-way Email Integration - Knowledge Base - LDAP Synchronization - Reporting - & more. As a 100% web based, vendor neutral solution, the Web Help Desk provides a low cost of ownership, ultimate portability and simple implementation. Increase service desk productivity and customer support satisfaction with Web Help Desk.
License: Shareware
Language: English
Release: 2008-06-04
Size: 76 Mb
Cost: Free
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Web Help Desk is an affordable and intuitive web based help desk software, including: Incident Management - Asset Management - Two-way Email Integration - Knowledge Base - LDAP Synchronization - Reporting - & more. As a 100% web based, vendor neutral solution, the Web Help Desk provides a low cost of ownership, ultimate portability and simple implementation. Increase service desk productivity and customer support satisfaction with Web Help Desk.
License: Shareware
Language: English
Release: 2008-06-04
Size: 51 Mb
Cost: Free
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Web Help Desk is an affordable and intuitive web based help desk software, including: Incident Management - Asset Management - Two-way Email Integration - Knowledge Base - LDAP Synchronization - Reporting - & more. As a 100% web based, vendor neutral solution, the Web Help Desk provides a low cost of ownership, ultimate portability and simple implementation. Increase service desk productivity and customer support satisfaction with Web Help Desk.
License: Shareware
Language: English
Release: 2008-06-04
Size: 76 Mb
Cost: Free
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WorkOrder's service management software streamlines service and maintenance operations by coordinating real-time information flow between all the players in the service delivery process: customers, service and dispatch agents, technicians and vendors, and management.
License: Shareware
Language: English
Release: 2007-11-27
Size: 24 Mb
Cost: 110.00 $
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The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies.
License: Shareware
Language: English
Release: 2006-06-20
Size: 4 Mb
Cost: 199.00 $
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Do you have a web site and customers? Great! IPI.HELPDESK™ will help you to communicate efficiently with your customers through your web site.
IPI.HELPDESK™ improves the process of communication with customers, which maximizes the percentage of leads who become your buyers, boosts customer loyalty, and increases the number of repeat sales and sales on recommendation. And you wouldn’t lose customer requests anymore.
License: Demo
Language: English
Release: 0000-00-00
Size: 1 Mb
Cost: 99.95 $
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This is rapidHELP
rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.
Functional Overview
Transparent Data flow
Customer Tickets
Multitasking support
Integral Absence Manager
Uniform GUI for Administrators and Users
Internet Capability
Automatic Timing
Automatical display of new tickets
Statistics
HTML-Functionality
Drag and Drop
Security
License: Demo
Language: English, German
Release: 2005-01-10
Size: 45 Mb
Cost: Free
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IPI.MANAGER™ assumes full control of job execution by tracking deadlines and reminding employees about expired or outstanding personal tasks. Using such a program is currently the only way for a company to manage tasks being executed. No other form of assigning tasks (orally, by e-mail, or in written form) allows top managers to view a ‘slice’ of all the tasks and activities in progress at any particular moment in time.
License: Demo
Language: English
Release: 2006-12-20
Size: 1 Mb
Cost: 599.95 $
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Easy to use helpdesk software,sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.
License: Shareware
Language: English
Release: 2006-10-05
Size: 5 Mb
Cost: 950.00 $
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starbaL's answer to Microsoft’s popular srvany.exe and instsvc.exe - YES, now you can locally or remotely run, install, manage and delete your windows services from this GUI application. The full version offer service failure detection / recovery, remote installation and service management and child process termination. A free tutorial will provide the user with step-by-step instructions on how to make your application run as a service.
License: Shareware
Language: English
Release: 2004-06-21
Size: 1 Mb
Cost: 29.00 $
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A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included. This release includes new and improved user interface and Report Builder to supplement the Report Wizard. Output reports to PDF files for easy emailing as attachments. No per user charges.
License: Shareware
Language: English
Release: 2005-09-06
Size: 9 Mb
Cost: 479.00 $
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Help Desk designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/XP operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc.
License: Shareware
Language: English, Spanish, French, German
Release: 2006-09-27
Size: 2 Mb
Cost: 950.00 $
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FastRequest- Work order & help desk & web form software. All-In-One. The first Work Order software or help desk software to allow the creation of customized Web forms for request online service (check boxes, combo box, text box, cases of options, etc…). You can create your own service requests form within a few minute without any programming. Your clients create their requests themselves through the Web or the local network.
License: Shareware
Language: English, French
Release: 2008-09-15
Size: 46 Mb
Cost: 179.00 $
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Write applications as services and give them all flexibility and power of true Windows Service with Run Service ActiveX. Enable your applications with all the advantages and benefits of Windows Services, such as the ability to utilize automatic start at boot-time to ensure maximum uptime of the system-critical applications, run programs at background without user interventions, implement remote administration, automatic restart and more!
License: Shareware
Language: English
Release: 2005-08-03
Size: 976 Kb
Cost: 179.95 $
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A help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are supplemented by a spreadsheet wizard to make getting information out as easy as it was to enter the information. Customizable web pages let users request support and technicians update data via browser.
License: Shareware
Language: English
Release: 2004-12-31
Size: 26 Mb
Cost: 499.00 $
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A help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are supplemented by a spreadsheet wizard to make getting information out as easy as it was to enter the information. Customizable web pages let users request support and technicians update data via browser.
License: Shareware
Language: English
Release: 2006-02-07
Size: 22 Mb
Cost: 499.00 $
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Exe To Service allows you to install any Windows executable as a service. Windows services are background processes that do not interfere with the logged user's environment. By converting a program to a service, you receive full control over its execution, you do not allow a logged user to interact with this program and you can run it in any security context regardless of the permissions granted to the currently logged user.
License: Shareware
Language: English
Release: 2006-03-27
Size: 757 Kb
Cost: 39.95 $
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Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.
License: Shareware
Language: English
Release: 2005-02-17
Size: 4 Mb
Cost: 149.00 $
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VueChat enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions.
VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives.
License: Shareware
Language: English, Spanish, German, Russian
Release: 2005-12-01
Size: 3 Mb
Cost: 19.00 $
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Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, email receive.
License: Demo
Language: English
Release: 2008-05-13
Size: 54 Mb
Cost: 995.00 $
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